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Frequently asked questions

Is this an emergency service?
No. Beehive Transit provides non-emergency transportation only. In an emergency, call 911.
When can I call or book?
Phone lines are open daily from 8 AM to 5 PM, including weekends. Rides run by appointment. Extended hours (5–8 AM and 5–8 PM) are available for an additional fee. Book as early as you can so we can match the right equipment.
Is my ride request confirmed when I submit the form?
No. The form sends us a request. We contact you to confirm the details before the ride is booked.
How is a wheelchair secured?
Wheelchairs are secured with a four-point tie-down system and separate lap and shoulder belts.
Can you transport oxygen?
Yes, patient-operated low-flow oxygen from 1 to 6 LPM. Drivers secure the tank but cannot monitor or manage settings. We cannot transport oxygen at 7 LPM or higher.
What can't you transport?
Powered wheelchairs and motorized scooters, and combined rider and belongings weight over 500 lb.
How do I pay?
Private riders pay on the day of the ride. Facilities are invoiced monthly.